9 Jobs in Roseville, MI
Party City is Hiring a Retail team lead Near Roseville, MI
Job Description
COME JOIN THE PARTY
At Party City, we create joy for our customers by making it easy to create unforgettable memories. We are Customer Obsessed.
Our Key Holders lead by example and possess the energy and enthusiasm to match our customers' excitement while providing an exceptional shopping experience.
We are knowledgeable about our products and services because we have the broadest and best selection of party goods in the industry.
We ensure we are in-stock and easy to shop. We inspire our customers with exciting concepts, themes, ideas and provide everything they need to bring their party to life.
At PCHI, our promise is Customer First, People Matter, It Can Be Done and Celebrate! We live our brand every day and love to party!
ARE YOU CUSTOMER OBSESSED?
At Party City we celebrate each season, holiday, and event with our customers. Our Key Holders are responsible for fostering a fun environment and customer obsessed culture.
If you have a celebratory spirit, then we need you.
- We show empathy and create a connection with every customer by offering a friendly greeting and welcoming smile. "Welcome to the Party!!!"
- We resolve simple and complex customer issues daily.
- Party City loves balloons! We use our personalized creativity to design balloon décor and bouquets for every holiday and occasion.
- We celebrate birthdays every day.
- Our entire team creates joy for our customers by providing quality products and services. We bring the customers party vision to life.
PARTY PERKS AND REWARDS
We value our associate's loyalty and commitment to the organization. Full-time team members enjoy :
- Comprehensive Benefit Plan
- 401(K) Program
- Tuition Reimbursement
- Competitive hourly wage
- Fun working environment
- Flexible scheduling
- Relaxed dress code
- 30% discount
- Work Life balance, no late nights, and closed Thanksgiving, Christmas and Easter
- Lifestyle benefits
CAREER PATH
We focus on growing our leaders from within! From a Key Holder, your next steps would be :
- 1st Progression-Team Leader (Operations, Balloons, Omni)
- 2nd Progression-Store Team Leader
- 3rd Progression-District Team Leader
Expected Salary Range : $15.50 - $16.25
The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.
Requirements
WHAT DO YOU BRING TO THE PARTY?
- If you can answer YES to the questions below then this is the job for you!
- Do you possess prior retail experience?
- Can you lead others in a fast-paced environment?
- Are you helpful, passionate, and fun?
- Can you inspire and serve others?
- Are you adaptable and able to manage change?
- Are you results driven?
- Are you dependable and committed?
- Do you enjoy planning parties and events?
RESULTS MATTER
Key Holders ensure our store is always customer ready, and are responsible for the following :
- Open / Close the store (alarm activation / deactivation)
- Count and prepare tills for store opening.
- Count and balance tills at end of day.
- Prepare deposit, count safe.
- Perform customer service interventions at registers, including price overrides, discounts, refunds, exchanges, and other manual adjustments as needed.
- Perform Leader on Duty (LOD) function only when Store Team Leader or Team Leader is absent.
- Review and validate that Daily Party Plan tasks are completed as assigned when performing LOD functions.
- Solve customer related issues when performing LOD role.
- Execute any Emergency Response procedures as needed when acting in the LOD function.
- Receiving Freight and filling out daily log Maintaining receiving procedure.
- Balloon orders prepped for next day.
- Recovery and cleaning of store (Sales floor / counter / Backroom / breakroom / Bathroom and office).
- Daily scan audit (opening)
- Communication review on Party Central, reading and reacting to emails and text threads.
- Frequent kneeling, bending, and stooping.
- Standing for long periods throughout schedule day.
Last updated : 2024-04-26
Job Summary
Full Time
Business Services
$32k-44k (estimate)
04/27/2024
07/25/2024
partycity.com
ROCKAWAY, NJ
15,000 - 50,000
Private
RYAN VERO
$1B - $3B
Business Services
Related Companies
The job skills required for Retail team lead include Customer Service, Planning, Scheduling, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail team lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail team lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail team lead positions, which can be used as a reference in future career path planning. As a Retail team lead, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail team lead. You can explore the career advancement for a Retail team lead below and select your interested title to get hiring information.
If you are interested in becoming a Retail Team Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Team Lead for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Team Lead job description and responsibilities
Retail Sales Team Leaders coordinate the sales department to achieving sales targets.
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Trains the sales personnel to be very warm and friendly as these could make customers come back to the store for more shopping.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Team Lead jobs
In-depth knowledge of performance metrics.
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Good PC skills, especially MS Excel.
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Suggest and organize team building activities.
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Create an inspiring team environment with an open communication culture.
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Monitor team performance and report on metrics.
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Step 3: View the best colleges and universities for Retail Team Lead.
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